We are based in Tallinn, Estonia. The MMCs, where mining units are stored, are located in the VKG power station in Ida-Virumaa, Estonia.
Once we receive the miner, it takes a maximum of 48 hours to be connected to the network.
We need a notification at least 2 months in advance to terminate the contract and return your mining unit.
We issue invoices on a monthly basis and accept payments in Euros as well as most common cryptocurrencies.
You can post your miners by mail or bring them to our head office (Kalasadama tn 4, Tallinn Harju maakond 10415). Please notify us before making the delivery so we could make sure there is always someone receiving your valuable delivery.
Please contact email if you wish to purchase crypto mining units. We are sure we can help you out.
If the uptime is less than 98% we will offer a full money back guarantee*. *except events of Force Majeure.
To change the pool or configuration you have to notify our maintenance team and they will do the changes for you.
Our on-site technicians will assess the situation and if it is a major malfunction caused by the defect of the unit, NordCoin will ship the mining unit back to the rightful owner for repairs. *customer will have to pay for the shipping.
When we don’t receive a payment for hosting services on time, the mining unit will be disconnected from the network and will be kept by NordCoin Mining OÜ for a maximum of 30 days. In case the payment is not made within the 30 days, NordCoin Mining has the right to recycle the unit. In case you make the payment late, but within the 30 day period, 24 hours after receiving the missed payment, the mining unit will be reconnected to the system or returned to the owner if instructed accordingly.
Depending on your miner specifications we do host some GPU miners as well.